Public safety’s first AI-native operating system.
RTIC | Dispatch | Mobile | Reports | Investigations | Analytics
Hero Operating System
The Hero Operating System is an all-in-one platform with AI features natively built into Dispatch, Real Time Intel Center, Reports, Investigations, and Analytics.
The Hero OS Workflow
A unified operational workflow built on a single real-time platform.
Dispatch with Real-Time Context
A situational awareness map, premise and people flags, AI call transcription and recordings, and a clean user interface to power call-for-service management.
Integrated RTIC & AI Search
Integrated live and recorded video streams, AI video search, and internal and external database search to efficiently and effectively respond to calls.
Streamlined Report Writing
A modern reporting workflow designed to reduce duplication, better integrate media evidence, simplify review, and facilitate state and federal compliance.
Feature-Rich Investigations
A connected workflow that includes case supplementals, evidence management, historical AI video search, links analyses, smart search, and a case timeline.
Modernized Data Analytics
Easy report creation, dynamic heat maps, and period-over-period trend analyses all created for the admin and the analyst.
Why consider Hero?
We are technology experts pushing the bounds of what’s possible for public safety software.
Core software consolidation
One procurement process, one login, 10x the capabilities.
Intuitive & clean user experience
Easy to learn and intuitive to navigate, yet still able to handle the most complex workflows.
AI-native force multipliers
AI video for real time and investigative workflows, intelligent search, and advanced analytics dramatically reduce the time required for critical activities.
AI solutions designed for ANY budget
The best technology should be available to agencies of every size and budget.
Call-to-close connected workflow
The right data, the next best action, right where you want it. No copy and paste, no brittle integrations, no manual workarounds.
Exceptional customer service
When you need us, we pick up the phone. With Hero Safety, you get a technology partner as committed to your community as you are.
How Hero fits in your tech stack
Hero replaces your disparate systems
The Hero operating system replaces your CAD, RMS, MCT, RTIC, AI video, analytics software, and investigations software, all built to work together from day one.
Hero integrates with existing hardware
Hero is hardware agnostic — you bring your phone system, surveillance cameras, LPRs, body and dashcams, radios, and drones, and we integrate them into the Hero operating system.
We integrate with external databases
To create a streamlined search experience, Hero can integrate with public, state, and federal databases
We are CJIS compliant
Our platform is engineered to meet CJIS compliance standards, ensuring that criminal justice information remains secure, encrypted, auditable and strictly controlled through every stage of the lifecycle.