All communities deserve to feel safe.
At Hero, we believe safety shouldn’t be reserved for certain neighborhoods, certain hours, or certain people. The strongest communities are the ones where safety is quietly assumed, not constantly questioned — where children can play outside freely, people can walk home at night with confidence, and neighbors feel connected to the places they call home. We’re building technology in service of that vision: helping communities feel more secure, more connected, and more able to trust in the safety of everyday life.
Our local safety departments are the true heroes who can make this vision a reality. Yet too often, the people responsible for protecting our communities are forced to work with fragmented, outdated technology — jumping between disconnected systems, spending hours on administrative tasks, and trying to make sense of overwhelming amounts of information in real time.
Hero was founded on a simple belief: the people protecting our communities deserve dramatically better tools. We use modern software, AI, and real-time systems to manage the complexity and information overload that slow agencies down today. And because public safety technology shapes real communities and real lives, we build with a constant focus on trust, accountability, and strengthening the relationship between agencies and the public.
Our Team
Hero was founded by a team of experienced technologists and operators with a track record of building and scaling mission-driven companies. Many of us are also parents who want our life’s work to contribute to a world for our children where safety and freedom exist in harmony. We think deeply about that balance, and it shapes the way we build products, make decisions, and work with one another every day.
We are builders at heart, and everyone on the team has a strong sense of ownership over what we create. We believe the best ideas emerge through rigorous debate, intellectual honesty, and challenging each other to think more clearly. Once we align on a direction, we move together with conviction — because great ideas only matter when paired with exceptional execution.
We also know that great teams are built on trust, not just talent. We show up for each other, support each other under pressure, and genuinely enjoy spending time together. Outside of work, we are runners, bakers, readers, travelers, and fiercely competitive board game players. We are endlessly curious about the world and about each other, and we believe the best work happens in an environment where people feel deeply connected to the mission and to the team beside them. We are building Hero with the belief that extraordinary missions require extraordinary teams.
Join us to shape the future of public safety
We are pushing the boundaries of innovation by blending hardware sensors, software algorithms, and AI to incentivize crime prevention and transform this space from labor-driven to product-driven. First principles thinking, challenging the status quo and innovation is in our DNA. Our team is deeply technical, but we put purpose, giving back to the community, and making the world a better place above everything else. Your work will directly contribute to products that save and improve people’s lives, for real!
Interested in joining our team?
Click on an available position below to learn more and apply. Don’t see an open role but feel strongly that you can contribute to our mission? Please get in touch with us at jobs@herosafety.com.
Software Engineer - Computer Vision
Do you want to work on something super impactful that drives a sense of meaning and purpose in your everyday life?
Software Engineer - Computer Vision
Do you want to work on something super impactful that drives a sense of meaning and purpose in your everyday life? We are a San Francisco based startup with an ambitious goal of disrupting the $500B+ public safety space. We have moved rapidly from vision to execution: our MVP is live in production, with paying customers and multiple departments currently relying on our platform for daily operations. Founded by industry veterans from Amazon, Airbnb and Google with a track record of bringing big ideas to life, we are building a vertically integrated platform that blends hardware sensors, software algorithms and predictive AI models to transform public safety from a labor-driven service to a product based solution. We are seed funded by some of the world's best investors and entrepreneurs. If you deeply care about tech-for-good, have a track record of solving real-world problems at scale and have always been at the cutting edge of technical innovation, let’s talk!
What You'll Do:
- AI Innovation: Leverage advancements in AI to create solutions using edge/cloud reasoning models, computer vision and automation algorithms that improve public safety outcomes.
- Architect & Implement: Design high-availability, computer vision applications for our vertically integrated platform catering to public safety use cases like incident management, dispatch, investigations and real-time intelligence.
- Production Excellence: Deploy applications to our cloud-native infrastructure, transitioning new ideas from prototype to production while ensuring zero-downtime, high reliability and high performance for our customers
- Security & Compliance: Proactively identify and remediate vulnerabilities/threat vectors to ensure our production environment meets the rigorous compliance standards (CJIS, FEDRAMP) for law enforcement systems.
- Technical Leadership: Bring new ideas to the table, maintain a high-quality bar for our platform, lead technical deep-dives and promote best practices to level up the engineering team. Collaborate with designers, PMs and founders to influence the overall product direction.
What We're Looking For:
Mission & Mindset
- Mission Driven: You’re passionate about giving back to the community and believe there’s more to life than optimizing ad revenue, discretionary purchases or social media filters.
- 10x Mentality: You’re an innovator and a self-starter who doesn't wait for permission to make things happen.
- Startup Ready: You thrive in the ambiguity and intensity that comes with an early stage, seed-funded startup.
Core Technical Skills
- CS Fundamentals: Solid grasp of data structures, algorithms, operating systems, databases and networking.
- Infrastructure: Strong knowledge of AWS, PostgreSQL, gRPC, Docker and service-oriented architectures.
- Programming: Deep expertise in object oriented design concepts and modern languages like Python and Golang.
Computer Vision & AI
- Computer Vision: Experience using VLMs, Multimodal Models, GPU pipelines, camera sensors and Computer Vision algorithms to implement novel solutions.
- Computer Vision Fundamentals: Solid grasp of deep neural networks, classification, object detection, reasoning and tokenization.
- AI Development: Familiarity with AI development platforms like PyTorch, Hugging Face, OpenCV, DeepStream, MediaMTX and TensorRT.
- Next-Gen Tooling: Proficiency in AI-augmented development platforms like Claude Code, Cursor, Graphite and Codex.
Experience
- Education: Bachelor's Degree in Computer Science or a related field (Master’s equivalent to 1 year of experience)
- Industry: 3-5 years of professional software engineering experience (excluding internships)
- Specialization: At least 2 years of industry experience specifically with Computer Vision, Machine Learning or applied AI systems is preferred.
We are an equal opportunity employer and conform to the spirit as well as to the letter of all applicable laws and regulations. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply for Software Engineer - Computer Vision
Tell us about yourself. We’ll review and reach out.
Senior Software Engineer - Applied AI
Do you want to work on something super impactful that drives a sense of meaning and purpose in your everyday life?
Senior Software Engineer - Applied AI
Do you want to work on something super impactful that drives a sense of meaning and purpose in your everyday life? We are a San Francisco based startup with an ambitious goal of disrupting the $500B+ public safety space. We have moved rapidly from vision to execution: our MVP is live in production, with paying customers and multiple departments currently relying on our platform for daily operations. Founded by industry veterans from Amazon, Airbnb and Google with a track record of bringing big ideas to life, we are building a vertically integrated platform that blends hardware sensors, software algorithms and predictive AI models to transform public safety from a labor-driven service to a product based solution. We are seed funded by some of the world's best investors and entrepreneurs. If you deeply care about tech-for-good, have a track record of solving real-world problems at scale and have always been at the cutting edge of technical innovation, let’s talk!
What You'll Do:
- AI Innovation: Leverage advancements in AI to create solutions using edge/cloud reasoning models, computer vision and automation algorithms that improve public safety outcomes.
- Architect & Implement: Design high-availability, AI-enabled web and mobile applications for our vertically integrated platform catering to public safety use cases like incident management, dispatch, investigations and real-time intelligence.
- Production Excellence: Deploy applications to our cloud-native infrastructure, transitioning new ideas from prototype to production while ensuring zero-downtime, high reliability and high performance for our customers
- Security & Compliance: Proactively identify and remediate vulnerabilities/threat vectors to ensure our production environment meets the rigorous compliance standards (CJIS, FEDRAMP) for law enforcement systems.
- Technical Leadership: Bring new ideas to the table, maintain a high-quality bar for our platform, lead technical deep-dives and promote best practices to level up the engineering team. Collaborate with designers, PMs and founders to influence the overall product direction.
What We're Looking For:
Mission & Mindset
- Mission Driven: You’re passionate about giving back to the community and believe there’s more to life than optimizing ad revenue, discretionary purchases or social media filters.
- 10x Mentality: You’re an innovator and a self-starter who doesn't wait for permission to make things happen.
- Startup Ready: You thrive in the ambiguity and intensity that comes with an early stage, seed-funded startup.
Core Technical Skills
- CS Fundamentals: Solid grasp of data structures, algorithms, operating systems, databases and networking.
- Infrastructure: Strong knowledge of AWS, PostgreSQL, gRPC, Docker and service-oriented architectures.
- Programming: Deep expertise in object oriented design concepts and modern languages like Python and Golang.
AI & Emerging Tech
- AI Fundamentals: Solid grasp of machine learning concepts like neural networks, classification, reasoning, tokenization and RAG.
- Applied AI: Experience using LLMs, VLMs, Generative AI, Multimodal Models, GPU pipelines and Computer Vision to implement novel solutions.
- AI Development: Familiarity with AI development platforms like PyTorch, Hugging Face, OpenCV, DeepStream, MediaMTX and TensorRT.
- Next-Gen Tooling: Proficiency in AI-augmented development platforms like Claude Code, Cursor, Graphite and Codex.
Experience
- Education: Bachelor's Degree in Computer Science or a related field (Master’s equivalent to 1 year of experience)
- Industry: 6–10 years of professional software engineering experience (excluding internships)
- Specialization: At least 3 years of industry experience specifically with Machine Learning, Computer Vision or applied AI systems is preferred.
We are an equal opportunity employer and conform to the spirit as well as to the letter of all applicable laws and regulations. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Apply for Senior Software Engineer - Applied AI
Tell us about yourself. We’ll review and reach out.